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Toureen Retail
safety in mind

Health & Safety

Health & Safety is without doubt the most fundamental area by which we can measure success.

We start everyday safe in the knowledge that our team has the training to get the job done safely

- Bal Garcha
- Head of Training

Health & Safety

Our safety management system is UKAS accredited and includes comprehensive training programmes carried out at our in-house CITB approved training centre. Rigorous procedures are in place to review and audit safety practices on all of our sites, with reward and recognition systems adopted for best practice; as well as disciplinary and training measures in place should safety breaches occur.

We recognise that Health and Safety is always evolving and we aim to be at the forefront. What is accepted today as adequate standards will likely be frowned upon in the future following advances in knowledge, working techniques and improved equipment.

Through significant allocation of financial resources over a sustained period of time and the determination of strong management at all levels within the organisation, we have been able to established a strong safety culture and we choose to work with clients who share these values.

Every new employee at Toureen Retail undergoes a rigorous Health & Safety induction programme and is provided with the most relevant and up-to-date Health & Safety training information. Continual refresher programmes are provided to maintain and enhance our Health & Safety culture and ensures that we operate within an accident free environment.

Behavioural safety training encourages individuals from all levels within the organisation to ‘choose’ to work safely and to recognise the times that they need to resist the temptation to take a shortcut.  We ensure that our teams have the most modern and appropriate tools, plant and equipment to carry out works safely and we share good practices and safety initiatives across all of our teams.

We maintain meticulous safety documentation records and ensure that method statements and risk assessments are clear and understood by all, they must be relevant to potential hazards and they must be regularly reviewed and updated.

With our substantial Health & Safety training investment, together with our dedicated training team, we aim to exceed safety standards in the areas within which we work. Should a specific training need be identified we are capable of creating and delivering new, bespoke training courses on behalf of our clients.  For example; the Canals and Rivers Trust requested that a unique tailored training course for people ‘Working next to water’ be designed and developed for their team. Our in-house Health & Safety team created, delivered and obtained S.P.A accreditation for this new course and we are the only UK company able to provide this specific training qualification.

We also operate a 24 hour confidential Health & Safety helpline to ensure that sensible safety solutions and advice can be provided whenever and wherever they are required.

We are proud of the industry’s recognition of our continued health and safety records and procedures by winning numerous awards over the years including…


RoSPA gold award for 10 consecutive years

Supply Chain Awards – BAM, Kier, Wates


These awards are a great reflection of the commitment that we place on Health & Safety standards.